Contact us
Found a figure that looks off for your market, have a question about the calculator, or want to talk about a partnership? We'd like to hear from you.
Common reasons people get in touch
- A cost or ROI figure looks wrong for your area. Our estimates are based on national averages with regional adjustments. If a number looks noticeably off for your local market, tell us — we review every report and correct confirmed errors promptly. Include your city or metro area so we can check the regional data.
- Questions about methodology. Wondering how we calculate resale recoup, how finish levels affect ROI, or where our benchmarks come from? We are happy to explain. You can also read the full methodology page for a detailed breakdown.
- Partnership and media enquiries. If you run a publication, contractor network, or real-estate platform and want to discuss content licensing, data partnerships, or media coverage, email hello@returnonreno.com with a brief outline of what you have in mind.
- Feature requests and feedback. We actively improve the calculator and planning tools based on user feedback. If there is a project type you want us to add, a feature that would help, or something about the site that frustrated you, we want to know.
- Refund requests. Our paid templates carry a 30-day money-back guarantee. Email us with your order confirmation and we will process it promptly.
What to expect
Return on Reno is a small, independent site. We read every message personally and aim to reply within one to two business days. Corrections to published data are prioritised — if you flag a figure that is materially wrong, we typically review and update it within 48 hours.
- General & feedback: hello@returnonreno.com
- Privacy requests: privacy@returnonreno.com
- Refunds & orders: hello@returnonreno.com (30-day money-back guarantee on paid templates)
Return on Reno is an independent site operated from New Zealand. For all enquiries — general, privacy, partnership or refunds — email hello@returnonreno.com.
Send a message
Before you write
Some questions are already answered elsewhere on the site:
- Methodology — how we calculate cost and ROI estimates, and where the benchmarks come from.
- About Return on Reno — who we are, our editorial standards, and our corrections policy.
- Affiliate disclosure — how the site is funded and how we maintain editorial independence.
- Privacy policy — how we handle your data, cookies, and third-party services.
If your question is not covered there, the form above is the fastest way to reach us.
Last reviewed: 27 July 2026 · Return on Reno